Shadybrook Policies

Welcome Back to Shadybrook!

Shadybrook follows CDC recommendations with the desire to insure the health and safety of our Shadybrook members and friends.

The CDC currently recommends that masks be optional for counties in low to moderate risk categories. Cuyahoga County currently falls into these categories.

Therefore, as of September 7, 2022,


Face coverings are optional for all participants (for in-person programs)

Shadybrook also recommends these considerations as we return to in-person programs and events:

•   Gain consent before touching or hugging others.

•   Be mindful of the safety of the whole community.

•   Refrain from coming to Shadybrook programs and events in person if you are not feeling well and/or have been exposed to COVID 19.

Shadybrook’s intention is to comply with the policies set forth by the CDC and the Ohio Department of Health, and we will update as changes occur.  Thank you for your support and flexibility in these unprecedented times.

The Shadybrook Board of Trustees and Shadybrook Staff

Program/Class Courtesy Policy

  • For the safety and satisfaction of all our participants, please plan to arrive at least 10 minutes prior to the class start time. This will allow you time sign in and and get situated so the presenter is able to start on  time.
  • Late arrivals and early departures can be disruptive to class.
  • If an unforeseen circumstance causes you to arrive after the program has already begun, please enter the room and find your seat quietly.
  • If you must leave early, please advise the instructor at the beginning of class.
  • Lastly, please silence your phone as a courtesy to the presenter and other participants.

Program Registration/Cancellation/Refund Policy

  • Pre-registration is required for all programs due limited class sizes. Shadybrook requires 24-hours notice for all programs, workshops and events.
  • A full refund will be issued if you notify us in writing ( at least 7 days prior to the program, workshop or event.
  • A program credit will be issued for all cancellations 24-48 hours in advance of the program or workshop.
  • Absence to a program is non-refundable (nor will a program credit be available.)
  • In the event that Shadybrook cancels a program, workshop or series, a full refund will be issued.
  • Please note that cancellation policies for Special Events may vary and will be published at the time of that specific event.

Waitlist Policy

If a class is full you may add yourself to the waitlist by emailing ( If a cancellation is made, the first name on the waitlist will be contacted for the class. 


Schedules, presenters, and prices of programs and memberships are subject to change without notice. Please always check our website for our most current offers.

Liability Waiver:

The participant agrees that all activities with Shadybrook, Inc. are undertaken by the partici-pant at the sole risk of the participant, and that neither Shadybrook, Inc., nor the staff/instructor(s) shall be liable for any claims for injuries or damages to person or property of the participant arising out of, or connected with Shadybrook, Inc. Participant agrees to indemnify and to hold Shadybrook, Inc, and its staff/instructor(s) harmless from all claims by, or liability to, participant.

Photo Release:

I authorize Shadybrook, Inc. to use, reproduce and/or publish photo and/or video that may pertain to me without compensation. I understand this material may also appear on Shadybrook, Inc.’s web page and may be used in various publications, releases, advertising, and promotional materials. This authorization is continuous and can be withdrawn by specific authorization.

COVID-19 Waiver:

COVID-19 agreement: Participant agrees to stay home from Shadybrook, Inc. if they are expe-riencing any symptoms of COVID-19, including but not limited to: fever, dry cough, or short-ness of breath. If participant or someone they have been in close contact with has experi-enced symptoms of COVID-19, participant will follow all CDC, state and federal regulations regarding quarantine and testing before returning to in-person events.

Server IP: